CQ-QAOH · Specialist Certificate

Quality Assurance for Online and Hybrid Language Provision

Build quality controls for online and hybrid provision covering pedagogy, access, engagement, assessment, learner support and service continuity.

32 learning hoursTutor-led online blendQuality leadership

01

Entry profile

Academic managers, online programme coordinators, quality staff, teacher educators and learning-technology leads.

02

Learning outcomes

  • Evaluate whether online design enables meaningful interaction and language practice.
  • Set evidence-based expectations for platforms, content and teacher presence.
  • Protect accessibility, learner welfare and assessment integrity remotely.
  • Audit service performance and prioritise corrective improvement.

03

Programme structure

Module hours include tutor-led input, guided study, applied work and the related assessment activity.

  1. 01Service Models and Risk5h
  2. 02Digital Pedagogy and Participation6h
  3. 03Platforms, Content and Access5h
  4. 04Remote Assessment Integrity6h
  5. 05Learner Support and Safeguarding5h
  6. 06Quality Review and Improvement5h

04

Learning model and workload

Fully online through live workshops, asynchronous quality reviews, platform walkthroughs and an applied service audit.

10hTutor-led sessions
10hGuided independent study
8hApplied professional work
4hSummative assessment

05

Assessment and award

A structured audit of an online or hybrid programme, with evidence sampling, risk ratings and a prioritised improvement plan.

A successful outcome receives a final credential and a unique public verification code. A grade appears where one is issued, while public display of holder data follows the applicable consent settings. The online record is the authoritative evidence of current status.