Enquiries and concerns

Choose the right route.

Route your enquiry to the appropriate function. Complaints, appeals and verification concerns are kept distinct from general and application enquiries.

01

General enquiry

Information about Certiqual, its schemes or public resources.

02

Application

Eligibility, scope or an application already in progress.

03

Existing recognition

A material change, monitoring matter or renewal.

04

Verification concern

A questionable claim, mark, certificate or public record.

05

Complaint

Concern about conduct, service or a recognised subject.

06

Appeal

A request to reconsider an assessment or recognition decision.

07

Media

Requests for verified public information.

08

Technical support

Problems using the register, forms or website.

Certiqual Limited

Registered office: Level 2, The Forum, Triq il-Kostituzzjoni, Mosta MST 9051, Malta
Company Registration No. C 86412 · VAT No. MT 2566 5405
The registered office is the address for formal correspondence. Meetings are by appointment only.

Your enquiry is transmitted securely and assigned a traceable reference.