Language teaching · Language testing · Verifiable professional development

VerifyApply

From enquiry to renewal

A process designed to withstand scrutiny.

A transparent, evidence-led workflow with distinct responsibilities, recorded outcomes and an independent recognition decision.

01Advisory

May explain requirements; cannot guarantee an outcome.

02Assessment

Collects and tests evidence against published criteria.

03Decision

Is made independently from advisory and audit delivery.

Thirteen recorded stages

Every stage has a purpose and an output.

The exact evidence and responsible roles are confirmed in the applicable scheme documents and audit plan.

  1. 01

    Enquiry

    Clarify the requested recognition and intended scope.

    Responsibility
    Applicant and assigned assessment team
    Expected output
    Documented enquiry
  2. 02

    Eligibility review

    Confirm that the scheme is appropriate and assessable.

    Responsibility
    Applicant and assigned assessment team
    Expected output
    Eligibility outcome
  3. 03

    Application

    Record the legal entity, requested scheme and proposed scope.

    Responsibility
    Applicant and assigned assessment team
    Expected output
    Application reference
  4. 04

    Self-assessment

    Map current practice and evidence to published criteria.

    Responsibility
    Applicant and assigned assessment team
    Expected output
    Completed evidence map
  5. 05

    Document review

    Test whether submitted evidence is complete and auditable.

    Responsibility
    Applicant and assigned assessment team
    Expected output
    Review record and audit focus
  6. 06

    Audit planning

    Define sampling, locations, modes, roles and timetable.

    Responsibility
    Applicant and assigned assessment team
    Expected output
    Approved audit plan
  7. 07

    Audit

    Test implementation through records, observation and interviews.

    Responsibility
    Applicant and assigned assessment team
    Expected output
    Evidence-based findings
  8. 08

    Findings

    Classify strengths, observations and nonconformities.

    Responsibility
    Applicant and assigned assessment team
    Expected output
    Formal findings report
  9. 09

    Corrective actions

    Address causes and evidence effective remediation.

    Responsibility
    Applicant and assigned assessment team
    Expected output
    Accepted or outstanding actions
  10. 10

    Independent decision

    Separate assessment evidence from the recognition decision.

    Responsibility
    Authorised independent decision maker
    Expected output
    Reasoned decision
  11. 11

    Issuance

    Publish the precise scope, status and verification record.

    Responsibility
    Certiqual scheme management
    Expected output
    Public record and certificate
  12. 12

    Monitoring

    Check continued compliance and material changes.

    Responsibility
    Certiqual scheme management
    Expected output
    Surveillance outcome
  13. 13

    Renewal

    Reassess before validity ends; renewal is never automatic.

    Responsibility
    Certiqual scheme management
    Expected output
    New decision or expiry
A finding is closed by evidence, not by a promise.

Corrective action should connect the unmet requirement to the affected scope, immediate correction, supported cause, changed control and evidence of effectiveness.

Use the corrective-action guide

Possible outcomes

The process does not presume approval.

  • Approved for the requested or a narrowed scope
  • Approved with explicit conditions
  • Rejected where criteria are not met
  • Withdrawn by the applicant