CQ-IQALE · Professional Certificate

Internal Quality Assurance for Language Education

Create an evidence-led internal quality system connecting policy, delivery, learner experience, risk, corrective action and management review.

50 learning hoursTutor-led online blendQuality leadership

01

Entry profile

Academic managers, quality coordinators, centre directors and senior teachers with internal review responsibilities.

02

Learning outcomes

  • Define governance, ownership and evidence for a proportionate quality system.
  • Conduct structured self-evaluation across academic and learner-facing processes.
  • Use observations, learner voice and performance indicators critically.
  • Manage findings, root causes, corrective action and management review.

03

Programme structure

Module hours include tutor-led input, guided study, applied work and the related assessment activity.

  1. 01Quality Systems and Governance8h
  2. 02Structured Self-Evaluation8h
  3. 03Academic Operations and Evidence10h
  4. 04Observation, Learner Voice and Indicators8h
  5. 05Risk and Corrective Action8h
  6. 06Internal Audit and Management Review8h

04

Learning model and workload

Blended online learning with diagnostic tools, evidence audits, process mapping and a workplace improvement project.

15hTutor-led sessions
15hGuided independent study
14hApplied professional work
6hSummative assessment

05

Assessment and award

An internal quality manual, evidence map, completed audit sample and improvement plan tied to measurable controls.

A successful outcome receives a final credential and a unique public verification code. A grade appears where one is issued, while public display of holder data follows the applicable consent settings. The online record is the authoritative evidence of current status.