Institutional framework

Governance

Structures that separate oversight, assessment and decision making.

Governance must make authority, accountability and independence visible.

01

Oversight

The governance framework defines who approves schemes and policies, how performance is supervised and how risks are escalated.

02

Assessment competence

Auditors are assigned against documented competence requirements for the scheme, sector, methods and delivery modes under review.

03

Independent decisions

The decision function reviews the evidence and findings without having delivered advisory work or led the assessment being decided.

04

Scheme and policy control

Each scheme identifies its owner, applicable standard, approval authority, change route and records. A material revision is versioned and cannot be applied retrospectively without an explicit transitional rule.

05

Performance, risk and corrective action

Operational performance, complaints, appeals, competence, decision consistency and threats to impartiality are reviewed as governance information. Significant weaknesses receive an owner, deadline, effectiveness check and escalation route.